Home >> Shop >> Shopping Experience with Pupsik Studio / NinjaVan

I have heard of Pupsik Studio for many years, but have always associated them with the Pupsik pouch sling (which I didn’t need as I have been faithfully using my Manduca carrier) so I never really paid attention to this online shop.

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It wasn’t until recently when I wanted to buy some Kinetic Sand that I realized they sold a whole lot more than just carriers!  They were the first result to appear when I googled for Kinetic Sand (makes me wonder how much they are paying Google):

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So I clicked on it, found the kinetic sand I wanted and added it to my cart.  I registered an account and proceeded straight to checkout.  My order was above $60 and I qualified for free delivery.

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I had an option to top up $3 to specify a time slot, but I did not bother and just chose the free shipping and clicked ‘SAVE’.  This opened up the Payment option.

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They accepted bank transfers (for customers in Singapore) or credit card.  Bank transfers are a real hassle IMO, so I just chose credit card and clicked ‘Place Order’.  I was redirected to the Paypal page where I entered my credit card details and I was done! Easy peasy!

I placed my order at 12.30pm on Wednesday, and the very next day I received an email to tell me that my order has left their warehouse.  They included clear instructions on how to track my order online.  (Do not assume this is a given, I once bought from another online shop selling baby stuff and they gave me a tracking number without a website to track it from, and when I emailed them to request for the website to track my item, they gave me with a phone number.. DUH?)

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So my purchase was now out of Pupsik Studio’s hand and I was very happy with the whole experience – how easy the checkout was and how fast they delivered my item.

Now, hopping over to NinjaVan.  I followed the link on Pupsik Studio’s email to their website and Lo and Behold – the website was so CUTE! (I’m a sucker for all things cute.)

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And the ‘Track Your Order’ button was so huge I couldn’t miss it.  Clicking it brought up a big window for me to key in my tracking number.  Tracking my order couldn’t get any simpler!

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The next morning, I received an SMS notifying me that a Ninja was going to be delivering my item that day!

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Hence, I made sure I was at home to wait for the parcel.  Don’t you just hate it when you have to hang around at home for a few days not knowing exactly when a courier was going to arrive? I loved this SMS service by NinjaVan.  Although it didn’t include the time of arrival (afterall I didn’t pay extra to specify a delivery time, so no complaints), at least I knew they were coming that day and I wouldn’t waste my time bumming at home for nothing.

At 2+pm, the friendly Ninja arrived with my parcel and asked me to sign it off on his smartphone.  IMMEDIATELY, I received an email notification that my parcel has been delivered!

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I really enjoyed the shopping experience with Pupsik Studio and the delivery service by NinjaVan. Everything was just so smooth and speedy.  Highly recommeded!


Information

Pupsik Studio: Official Website | Facebook Page

NinjaVan: Official Website

 

the author

Supposed to be a stay-home mom, but hates staying home. Definition of parenting is bringing the boys out for 'experiential learning' in Singapore, Japan and wherever else in the world her husband can afford to pay for.

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