Since then, Kidzania Singapore has made some changes to opening hours and queue management. So after visiting Kidzania Singapore again, courtesy of Paddle Pop Singapore, we have come up with this ‘Intermediate Guide’ with MORE tips to help you make the best of your Kidzania Singapore visit.
#1 Call up to check on crowd level
You can call Kidzania Singapore (Tel: +65 6653 6888) before visiting to check on the expected crowd level. Avoid days where they will be having huge school outings. These typically occur on weekdays, so if you think that you would be able to avoid the crowd by visiting Kidzania Singapore on weekdays, you are wrong. I was chatting with a Zupervisor while the boys were busy with their activity and she said that weekends (except public holiday weekends) were generally less crowded compared to weekdays.
On a nice and quiet Sunday morning
However, weekends do not mean there will not be any school bookings, because it is also possible that they are hosting international school outings on weekends. So whatever it is, call to check and try to go on days where they do not have school bookings.
#2 Check for days with special opening hours on their website
When Kidzania Singapore first opened, their opening hours were from 10am to 5pm on weekdays and 10am to 8pm on weekends and holidays. Since then, they have changed their opening hours to 10am to 5pm everyday. However, on certain ‘peak days’, they still open till 8pm. For e.g. over the last Deepavali long weekend, they were opened till 8pm. You would need to refer to their website for announcements of days where they will have extended opening hours.
#3 Queue Cards
Due to the popularity of certain activities (namely the Aviation Academy and Candy Shop for now), Kidzania Singapore has introduced a queue card system. At specified time slots, they will issue out queue cards for your child to come back at a certain timing to participate in the activity. You will still need to queue up to get the queue card, but at least you don’t have to queue up when it’s time to do the activity.
Be sure to return punctually at your specified time slot for the activity. This means that you need to keep track of the timing very carefully. For e.g. If you are holding a 2pm time card for the Aviation Academy, don’t start a 20-minutes activity at 1.45pm because you will not be able to complete that activity by 2pm. If you are unsure of the duration of the activity, you should always alert the Zupervisors that you are holding a queue card. For e.g. If you are holding a 2pm queue card and about to start an activity at 1.30pm. You should highlight this to the Zupervisor who would advise you on whether you will be able to make it for your 2pm activity on time.
How to obtain a queue card:
The process of obtaining a queue card requires some planning on crowded days. Do not think that just because they say that they will be distributing queue cards at 11am, you can turn up at 11am and just grab a card. Because on crowded days, people would be queuing up since 10am for the 11am distribution time. Read carefully on the process below to avoid disappointment:
1. Find out the distribution time
When I was there, the distribution times for Sticky candy shop were at 10am, 12noon and 2pm.
And the distribution times for the Aviation Academy were at 10am, 11.30am and 1.30pm.
I am not sure if they would change the distribution times in future, so do check the distribution time at the respective activity stations when you are there.
2. Queue at the correct place
If you are at the candy shop or Aviation Academy wanting to collect queue cards, DO NOT join the wrong queue! Don’t go behind the line of children who are already holding a queue card as they are there waiting to start their activities. That’s NOT the queue to collect queue cards. Think about it: If they have already gotten their queue cards, they would have ran off to do other stuff. Why would they still be hanging around?
Instead, look for the queue that says “Queue Card Distribution Area”. For the candy shop, the queue card distribution area was diagonally opposite the candy shop, near the ‘insurance company’. For the Aviation Academy, it was near the Kindergarten. If you can’t find it, ASK. Ask a Zupervisor, or ask someone who is already holding a queue card where to get one.
3. Be flexible with the occupation
Queue cards are given out on a first-come-first-serve basis. Which is why there were people queuing more than an hour before the queue card distribution time at the Aviation Academy. The pilot queue cards at the Aviation Academy are usually taken up first, and if all the pilot queue cards have been taken up before you, you will be left with cabin crew cards. You have to take it or leave it. (I suggest you take it. Cabin crew is actually pretty cool because a parent would be allowed onto the plane to role-play as passenger. Whereas you cannot enter the plane and you won’t be able to see what your kids are doing for the pilot activity.)
And since I’m at it, let me share a tip with you. If you have two kids, I suggest you take one cabin crew card and one pilot card for the SAME TIME SLOT. (Of course, your kids must be agreeable to this, i.e. one of them doesn’t mind doing pilot and the other doesn’t mind doing cabin crew.) When you board the plane to join your cabin crew child, you will walk past the pilot area and you will be able to see what your pilot child is doing!
If you are there on a relatively quiet day, you can swap them around at the next distribution time. E.g. At the 10am distribution time, child A gets the pilot crew card and child B gets the cabin crew queue card. Then at the 1.30pm distribution time, child A gets the cabin crew queue card and child B gets the pilot crew queue card. But I say ‘on a relatively quiet day’, because on crowded days, the madness of trying to get a queue card at the Aviation Academy will piss you off so much that you won’t bother going through it twice. You may not even survive it once.
#4 Reuse the hairnet
The food-related activities like Paddle Pop, Candy shop, KFC, Soup Spoon, Pizza Hut, Lim Chee Guan etc. require children to put on a hair net.
After you get the first hairnet for the day, DON’T THROW IT AWAY after the activity! The next time your child goes to another activity requiring the hairnet, if he or she reuses the hairnet, he or she will earn 1 extra Kidzo!
#5 Visit the Job Information Centre early
At the Job Information Centre, your child can complete a questionnaire, after which he or she will receive ‘Skill Set Analysis Report’ with four recommended jobs to complete during the day. This gives the child a ‘mission’ for the day. Each time the child completes a job on the report, he or she will receive a chop over the job. And after all the activities on the sheet have been chopped, they can go back to the Job Information Centre to collect their pay!
You should go to the Job Information Centre at the start of the day, because if you go later on after your child has completed some of the activities, they cannot go back and ask for the chop.
#6 Keep track of your Pazzport Chops
In our beginner’s guide, we shared about the Pazzport where your child can earn chops from completed activities and extra Kidzos. After your child earns 30 / 60 chops, they will be upgraded to Distinguished Citizen / Honourable Citizen respectively.
Here’s the thing about upgrading – you do not automatically get upgraded when you hit the 30 / 60 chops mark. You have to count the chops and when you hit 30 / 60 chops, you have to head up to the Pazzport office to upgrade your Pazzport before you go on to do any more activities.
Let’s say you forgot to keep track or you thought it’s okay to wait till the end of the day to go to the Pazzport office to upgrade your Pazzport. And by the end of the day, you have say 33 chops. When you upgrade, you will be issued a new Pazzport of a different colour. And those last 3 chops in your old Pazzport would be ‘wasted’ in a way as they cannot be carried over to the new Pazzport.
#7 Wear proper covered shoes
Some activities like being a football player at the Stadium requires children to be in propoer footwear. So do get your kids to wear proper covered shoes when visiting Kidzania Singapore.
Read more on Kidzania Singapore:
Information on Kidzania Singapore:
Address: 31 Beach View, Palawan Kidz City, Singapore 098008
- 10am – 5pm daily
- They have extended opening hours on certain (probably crowded) days. Do check Kidzania Singapore website for actual opening hours by date.
- Infant (Under 2): Free
- Toddler (2 – 3 Years Old): $25
- Kid (4 – 17 Years Old): $58
- Adult (18 – 59 Years Old): $35
- Sennior (60 Year Old and above): $25
Tel: +65 6653 6888
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